live receptionist service
CallDesk.com

CALL US  800-454-7488

Mon. - Fri 8.00 AM - 9.00 PM EST

 

Call Desk Virtual Live Receptionist

Call Desk live receptionists will help you stay connected with your current and prospective business customers via telephone, e-mail or chat.

CallDesk is not an answering service. We are a Live Receptionist Service. We act as a virtual extension of your staff. Unlike large call centers and answering services, your calls will be answered by the same group of receptionists all the time. This allows the receptionists to develop a better working relationship with your clients. Your clients will also appreciate having a familiar voice each time they call.

The Call Desk live receptionists will enhance your business’s image, increase productivity and save you money in staffing costs. For a fraction of the cost of hiring a full-time receptionist, you will have a professional receptionist, who does not call in sick or ask for benefits. You will have a peace of mind, knowing that your valuable customers and prospects are taken care of.

Your CallDesk Receptionist will answer all your calls and seamlessly  transfer them to you, as if she was sitting in your office. CallDesk Receptionists also take appointments, provide information about your company and take orders for you.

Whether you need a full time receptionist or help with overflow calls, we are here for you.  We can answer your calls when your staff are on lunch, during emergencies or overflow calls.

CallDesk Receptionists will give you the freedom to travel, or have productive meetings with clients or employees, without phone interruptions.

Benefits for your business

  • A great first impression.
  • Enhanced image.
  • Superior customer service for your clients and prospects
  • Time to grow other areas of your business.
  • Savings on staffing costs.
  • No long term contracts.

Services offered by our Receptionists

  • Answer, Screen and Forward your business calls.
  • Send your callers to your voicemail.
  • Take a message and send it to you via e-mail or fax.
  • Schedule appointments for your services.
  • Sell your products or services.
  • Return calls to your customers on your behalf.
  • Reply to e-mails from your clients and prospects.
  • General customer service for your business.

Features

  • All CallDesk Receptionists are experienced customer service professionals, based in USA.
  • Your callers are greeted with customized greetings that you provide. Your callers will never know that you are using a remote agent.
  • Your CallDesk Receptionist can either transfer the call to you, send it to your existing voicemail, take a message, schedule an appointment or take orders for your products or services.
  • Your CallDesk Receptionist delivers your messages by e-mail, fax, text message, IM or all of them. – per your instructions.
  • Your CallDesk Receptionists can pre-screen your calls for you, so you can spend more time with serious callers. 

Would you like to discuss how Call Desk can help you grow your business? Please fill out the inquiry form.