Call Desk

Live Chat Services

The online chat service - allows your website visitors to ask questions online via Live Chat. It   helps capture online visitors who cannot make a phone call (especially if they are surfing at work).

If your website sells products and services, we also offer a Pay-For-Performance Live Chat - which means you only pay us for performance.

Call Desk has partnered with LivePerson, an industry-leading provider of Live Chat technology to offer you a complete customer service solution for your website. In a few simple steps, you can now add Live Chat on your website, allowing your visitors to ask questions to a Live Receptionist.

Call Desk’s   Live Receptionists can   also proactively engage your website visitors   in a "Live Chat" while they are still on your website. The Live Receptionists can offer to answer questions to your site visitors, helping convert more of your traffic into sales or leads. By tracking online behavior, our Live Receptionists can initiate chats and offer help to your visitors at critical times during their online visit – for example before abandoning their shopping cart or if they spend a certain amount of time on a page.

There are many reasons you should consider adding Call Desk Live Chat on your website including;

  • Our Live Receptionists are proactive with your website visitors – helping turn visitors into paying customers

  • You can see who is on your site - and how they got there

  • You gain intelligence on visitor behavior

  • You can optimize your marketing campaigns

  • You help visitors get what they need

  • You stay ahead of the competition

Would you like to discuss how Call Desk's Live Receptionists can help you grow your business?

Please fill out the   inquiry form

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Business Benefits

  • A great first impression
  • Enhanced image
  • Superior customer service
  • Time to grow your business
  • Savings on staffing costs
  • No long term contracts
  • US based agents