- Appointment Scheduling – Call Desk receptionists can record appointments directly into your scheduling system
- Live Chat for your website
- Sales – Inbound sales for Travel companies, Catalogs and retail websites.
- Customer care services – Inbound and outbound customer service support
- Order processing – payment processing and product support
- Customer surveys – Inbound and outbound surveying and results reporting
- Reservation management – tracking and management of reservations and inventory status for events, tickets, restaurants, contests, and more.
- Overflow call handling - during peak periods and after hours
- Event management – Special events, RSVPs, seminar registrations, confirmation calls, letters and registration packet fulfillment
- Customer profile enrollment – Data entry and inbound voice for program enrollment, registrations, surveys, demographic and lifestyle profiles
Would you like to discuss how Call Desk can help you grow your business? Please fill out the inquiry form