Call Desk

Call Center Support for Travel Agents & Portals

We have over 10 years experience serving the travel industry. We service travel agencies, consolidators, hotels, airlines, car rental companies and cruise lines. We have a team of professional travel agents ready to serve your clients. Our services are available by telephone, e-mail, or chat.

Below are some of the services we offer to travel companies:

  • Pre-qualification of potential clients - for travel agencies and tour companies
  • Reservations for Air, Cars, Hotels and Cruises
  • Customer service inquiries for Hotels, convention bureaus and government tourist offices.
  • Overflow call support for Hotels
  • Customer service and incident resolution
  • Frequent traveler program redemption facilitation services
  • Up-sell/cross-sell of other travel and tourism services
  • Post stay surveying
  • Back end processing
  • Web Booking Engines
  • B2B services for airline consolidators and tour operators
  • Data entry and audit services
  • Brochure processing for convention bureaus
  • Travel and Tourism Fulfillment Services

Would you like to discuss how Call Desk can help you grow your business? Please fill out the inquiry form.

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Business Benefits

  • A great first impression
  • Enhanced image
  • Superior customer service
  • Time to grow your business
  • Savings on staffing costs
  • No long term contracts
  • US based agents