Call Desk

Call Center Support for Time Share Providers

We have over 10 years experience serving the travel industry. We service travel agencies, consolidators, hotels, airlines, car rental companies and cruise lines. We have a team of professional travel agents ready to serve your clients. Our services are available by telephone, e-mail, or chat.

Below are some of the services we offer to travel companies:

  • Pre-qualification of potential clients - for travel agencies and tour companies
  • Reservations for Air, Cars, Hotels and Cruises
  • Customer service inquiries for Hotels, convention bureaus and government tourist offices.
  • Overflow call support for Hotels
  • Customer service and incident resolution
  • Frequent traveler program redemption facilitation services
  • Up-sell/cross-sell of other travel and tourism services
  • Post stay surveying
  • Back end processing
  • Web Booking Engines
  • B2B services for airline consolidators and tour operators
  • Data entry and audit services
  • Brochure processing for convention bureaus
  • Travel and Tourism Fulfillment Services

Would you like to discuss how Call Desk can help you grow your business? Please fill out the inquiry form.

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Business Benefits

  • A great first impression
  • Enhanced image
  • Superior customer service
  • Time to grow your business
  • Savings on staffing costs
  • No long term contracts
  • US based agents