We have over 10 years experience serving hotels. We service travel agencies, consolidators, hotels, airlines, car rental companies and cruise lines. We have a team of professional travel agents ready to serve your clients. Our services are available by telephone, e-mail, or chat.
Below are some of the services we offer to travel companies:
- Pre-qualification of potential clients - for travel agencies and tour companies
- Reservations for Air, Cars, Hotels and Cruises
- Customer service inquiries for Hotels, convention bureaus and government tourist offices.
- Overflow call support for Hotels
- Customer service and incident resolution
- Frequent traveler program redemption facilitation services
- Up-sell/cross-sell of other travel and tourism services
- Post stay surveying
- Back end processing
- Web Booking Engines
- B2B services for airline consolidators and tour operators
- Data entry and audit services
- Brochure processing for convention bureaus
- Travel and Tourism Fulfillment Services
Would you like to discuss how Call Desk can help you grow your business? Please fill out the inquiry form.