HVAC Companies use Call Desk Receptionists to handle some or all of their daily calls 24 hours a day, 7 days a week. Call Desk helps HVAC Companies by freeing them to run their business more efficiently without phone and email interruptions. Call Desk Receptionists answer, screen and transfer calls, take messages or set up appointments for HVAC Companies.
Call Desk Receptionists can help you pre-screen your callers, so you do not waste time with callers who need services you cannot offer.
Call Desk Receptionists can take basic details about potential cases before transferring calls. For a larger firm the Call Desk Receptionists can transfer the call to the right individual, depending on their specialty. Call Desk’s screening capabilities minimize telephone and e-mail distractions while maximizing communication between HVAC Companies and their clients.
Call Desk Receptionists help HVAC Companies receive emergency calls quickly, while handling non-emergency calls. We can transfer calls to your cell phone, home or send you an SMS if you are required urgently. We make sure you do not miss emergency calls from clients.
Call Desk Receptionists can help HVAC Companies focus on clients by taking over some or all of the inbound calls and e-mails 24 hours a day. Using a Call Desk Receptionist to screen non-urgent and routine calls can effectively help your company on mission critical business.
Call Desk Receptionists also function as virtual assistants. The receptionists can give out office directions, hours of operation and basic company information. We even schedule appointments for HVAC companies. Call Desk Receptionists help HVAC Companies run their businesses more efficiently by taking over routine office functions for a fraction of the cost of hiring a full time office receptionist.
With Call Desk's specialized HVAC Answering Service, you will never miss a vital call from your clients or customers. We will tailor our answering services to the unique needs of your HVAC service.
Call Desk offers the following services to HVAC contractors:
Appointment Scheduling –CallDesk receptionists can record appointments directly into your scheduling system
- Live Chat for your website
- Sales – Inbound sales for your services.
- Customer care services – Inbound and outbound customer service support
- Order processing – payment processing and product support
- Customer surveys – Inbound and outbound surveying and results reporting
- Overflow call handling - during peak periods and after hours
Would you like to discuss how Call Desk can help you you grow your HVAC business? Please fill out the inquiry form