Call Desk’s services to hospitals include:
- Contact Center Service – 24 hour answering service, chat support and e-mail response. We can answer your calls after-hours, during peak times, or when you are running special programs.
- Urgent Call Handling – we transfer urgent calls to your on-call based on your on-call schedule.
- Physician/Specialist Referral – we can help your members find a physician or specialist.
- Appointment Scheduling – Your patients and staff can make or change appointments via the phone or website. We can log into your appointment scheduling system and make the necessary changes.
- Physician Paging and Message Relay- we can page doctors 24/7 depending on your requirements
- Live answering for calls during YOUR business hours.
- Live appointment scheduling for your services.
- Web-based appointment scheduling.
- Patient call-backs, reminders and confirmations.
Would you like to discuss how Call Desk can help you grow your hospital? Please fill out the inquiry form