Mortgage Brokers use Call Desk Receptionists to handle some or all of their daily calls during regular business hours. Call Desk helps Mortgage Brokers by freeing them to run their practice more efficiently without phone and email interruptions. Call Desk Receptionists answer, screen and transfer calls, take messages or set up appointments for mortgage brokers. Call Desk also provides e-mail support for mortgage brokers of all sizes.
Call Desk Receptionists can help you pre-screen your callers, so you do not waste time with callers who need services you cannot offer.
Call Desk Receptionists can take basic details about potential cases before transferring calls. For a larger consulting firm, the Call Desk Receptionists can transfer the call to the right individual, depending on their specialty. Call Desk’s screening capabilities minimize telephone and e-mail distractions while maximizing communication between Mortgage Brokers and their clients.
Call Desk Receptionists help Mortgage Brokers receive emergency calls quickly, while handling non-emergency calls. We can transfer calls to your cell phone, home or send you an SMS if you are required urgently. We make sure you do not miss emergency calls from clients.
Call Desk Receptionists can help Mortgage Brokers focus on clients by taking over some or all of the inbound calls and e-mails during the day, especially for small consulting offices. Using a Call Desk Receptionist to screen non-urgent and routine calls can effectively help a consulting practice focus on mission critical business.
Call Desk Receptionists also function as virtual assistants. The receptionists can give out office directions, hours of operation and basic practice information. We even schedule appointments for the busy mortgage broker.