Every area of the country has to deal with mother nature and her fierce appetite for messing up even the best made plans. Businesses have to make sure they implement strategies that can prevent their customers from getting in harm's way and prevent major losses in profit. Unfortunately, in some areas profits are a distant thought when safety is at the forefront of every one's mind.
Over the last 24 to 48 hours, most of the country has experienced unbelievable winter storms that have shut down governments, businesses, and schools. The news has been constantly covering the storms and making sure that those who live in the affected areas are as prepared as possible. In Atlanta, which is home to one of the largest airports in the country, all in bound and out bound flights yesterday were prohibited. Businesses have to make allowances for unforeseeable circumstances such as inclement weather and here are some tips on how to do so.
Be Clear. It is important to be clear with your clients on what to expect from your office or place of business in case mother nature shuts it down for a period of time. Customers should have access to a clear schedule and know where they can go to obtain further information about your place of business.
Establish a point person. In some offices, clients may need to speak with someone regarding office matters. It is important to select a point person who is able to answer those questions or be able to take messages in order to forward them to the necessary people.
Be Reasonable. Although daily profit margin is important to running a business, don't rush to get things back in motion at the expense of anyone's safety. Employees should know what is expected in the case of an emergency. Guide them with information that can help them get to work on time safely. Such as reminding them to leave a bit early to prevent having to rush.
Clients First. Always do what is in the best interest of your clients. Make sure they are your primary concern.
In the long run, it is impossible to plan for every event that happens in regards to the weather. However, you can make sure you prepare as best as you can and make adjustments as needed. At the end of the day, you can't control the uncontrollable. You can thank Mother Nature for that.